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We are delighted that you’ve decided to book with The Himalayan Adventure Company.

Before making your booking please ensure that you first read the relevant trip dossier. You can download these from our website, or order them from our office. It is important that you choose a trip appropriate to your level of fitness and experience. If you’re not sure about anything please Contact Us All our staff have first-hand experience of a range of treks and trips and will be happy to talk with you and help you decide which is the right one for you. You should also read our Booking Conditions.

Trekking in Nepal

You can book by post, fax, email or telephone. You will need to complete a booking form and send this to us with the appropriate deposit. Booking forms are in the back of our brochure or can be viewed here, printed out then mailed, faxed or emailed back to us.

4 Easy Steps to Book:

  1. Contact Us to check availability.
  2. Complete and send booking form and NON REFUNDABLE deposit.
  3. Receive booking confirmation and trip dossier.
  4. Make final payment and receive final travel instructions.

Step 1: Call + 44 (0)845 094 0273 or email us to check availability.

We will provisionally hold a place on an available trip for 7 days to allow time for your booking form and deposit payment to reach us and for you to check personal arrangements such as time off work before making your final decision.

Step 2: Complete and send your booking form and non refundable deposit.

Please complete all sections clearly and carefully. It is very important that your details on your booking form (name, date of birth etc) exactly match the details on your passport. This includes where the first name on your passport is not the name you prefer to use. For example you are known as Liz but your passport says Elizabeth. If you need to, make a copy or additional printout of the booking form if sending a group booking. Please check you have signed the form.

Completed booking forms should be sent to:

The Himalayan Adventure Company
114-116 Plumstead High Street
London
SE18 1SJ
UK

Or faxed to 0870 762 5281 or emailed to Bookings

Please note we cannot confirm your booking until we receive your signed and completed booking form and appropriate deposit. Delays in submitting your form may put at risk your place on a selected trip or flight departure.

Step 3: Receive confirmation of your booking

After receiving your booking form and deposit (or for late bookings, full payment), we will make the necessary arrangements including (if requested) flight reservations and any additional services or activities requested. We will send confirmation of your booking, receipt of payment, a trip dossier and (if applicable) flight tickets by email. Please note unless specifically requested no paper documents will be sent. In order to minimise the impact on the environment we send all travel documents by email as pdf or word documents as much as possible in order to minimise unnecessary printing and use of paper and so that you can choose if you wish to print your documents or not. Similarly we encourage you to view our brochures online rather than in printed version. If you specifically ask for a printed copy of your travel documents or brochure we'll be happy to send that (UK only) but otherwise we ask you to help us do our bit for the environment and using the online versions where possible. Thank you Your pdf trip dossier will include a detailed day to day itinerary, advice on visas, permits (if applicable), health and vaccination information, a suggested reading list appropriate to your destination, suggested clothing and equipment list, responsible travel guidelines, information on discounts available to The Himalayan Adventure Company clients and a final invoice.

Insurance:

Before confirming your booking we require evidence of adequate travel insurance. All our clients are required to have appropriate insurance and to provide us with a copy of the policy as a condition of booking. It is extremely important that your insurance provider is aware of the type of trip and activities you will undertake. Final documents and booking can only be issued once we receive these details. It is recommended that you strongly consider taking out insurance at the time of booking so that not only are you covered whilst on holiday but you will also be able to make a claim for any money paid to us should you have to cancel your trip.

Before departure:

Final payment for your booking is due 12 weeks prior to departure. No reminder will be sent. On receipt of the final balance we will email your final confirmation including instructions on how you will be met on arrival at your start point in Kathmandu or elsewhere. Also included will be a statement of any additional services, flights or activities you have requested.

Your free Himalayan Adventure Company Travel gift will be mailed to you separately or provided on arrival to Kathmandu for all tirps beginning in Nepal. For clients outside the UK, a travel gift will be sent on payment of delivery costs only.

Step 4: Making your deposit and final payment

Your Booking Form must be accompanied by your non refundable £250 deposit per person. For climbing expeditions and rail travel a higher deposit is required and the amount will be confirmed at the time of booking or on request please check with our office. The easiest way to do this is to pay by credit or debit card. We accept Visa debit, Visa credit, Electron, Maestro (Domestic), Solo, MasterCard, and Maestro International. We can take credit or debit card deposit payments over the telephone. There is a 3% surcharge on all credit card payments only. If you prefer to pay by cheque please make your cheque payable to The Himalayan Adventure Company Travel Trust Account. Please ensure before you confirm your booking that you have read and accept our Booking Conditions and that you are clear on the details and activities of the trip that you have selected and that it is appropriate for you. If you are not sure or have any queries contact us and we will be happy to answer any questions and provide more details to help with your decision. Please be aware that deposits are non refundable as is standard practice in the travel industry and therefore it is important you are clear about and happy with the nature of your trip before you confirm your booking with us.

Payment of the final balance will be due 3 months (12 weeks) before your departure (for bookings made less than 12 weeks before departure payment in full must be made at the time of booking).For final payments we prefer to receive payment by cheque or debit card but if you prefer to pay by credit card a charge of 3% will be applied. Please note that any clients paying by foreign draft method that results in bank charges being incurred by The Himalayan Adventure Company will be levied a fixed fee of GBP30.00

Your invoice will read “Payable to and on behalf of The Himalayan Adventure Company Travel Trust Account”.

Financial protection:

TTA Membership LogoWe are members of the Travel Trust Association and as part of this we operate a trust account for the financial protection of our clients in accordance with The Package Travel, package holiday, and package tour regulations 1992. All monies received are held in a separate trust account, released on completion of travel. In addition, we provide, free of cost to our clients, a Travel Trust Association Stand Alone Safe Seat Plan which further confirms that all monies paid to us for your booking is fully protected up to a maximum of £11 000 for any one passenger. Therefore your money is always 100% protected for your confidence and peace of mind.

Happy travelling!

Once your final payment has been received we will issue a receipt and letter confirming your joining instructions, any other final information and wishing you a wonderful holiday adventure in the Himalaya!

Changes to your booking

Should any of the information provided to us on your booking form change. Eg your contact details, passport number, name, you must advise us immediately. Failure to do this may result in your being liable for charges applied by airlines or government authorities related to the change in details.

If you wish to change your booking after it has been confirmed within 2 months prior to departure, for example to arrange a later or earlier flight, the cost of these charges will be passed on to you and we reserve the right to levy a fixed fee of GBP50.00 to cover last minute administration costs.

If you wish to transfer from one trip or trek to another, a fixed administration fee of GBP50.00 will be charged. We are happy to accept transfers only providing this does not cause us to cancel the trip or trek you are already booked on to and provided we do not suffer costs incurred from suppliers and airlines relating to your decision. Once we have issued the final invoice for your holiday we are unable to transfer your booking to an alternative.

Please read carefully our Booking Conditions for further information relating to your booking including standard cancellation policy.

 
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